Shopify app · Cash on Delivery
Confirm every COD order on WhatsApp — before you ship it
OrderPulse messages your customer the moment a Cash on Delivery order comes in. They tap Confirm or Cancel, and the order is tagged in Shopify automatically. Fewer fake orders, fewer returns, no phone calls.
How it works
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1
A COD order arrives
OrderPulse picks up new Cash on Delivery orders from your store and checks the customer’s phone number.
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2
Customer gets WhatsApp
A WhatsApp message with the order number and amount, and two buttons: Confirm and Cancel.
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3
Order is tagged
The reply tags the order in Shopify (cod-confirmed / cod-cancelled) so your team ships only confirmed orders.
Built for COD stores
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Official WhatsApp Business API
Messages go through Meta’s WhatsApp Cloud API with an approved template — no personal numbers.
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Works with your workflow
Tags instead of surprises. Optional auto-cancel when a customer taps Cancel.
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Reliable
Retries on outages, never messages a customer twice, and keeps a log of every message.
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Private by design
Only what’s needed to confirm the order is stored, and Shopify data requests are honoured.
Already installed?
Open OrderPulse from your Shopify admin: Apps → OrderPulse.