Features
Everything between “order placed” and “ready to ship”
OrderPulse handles the confirmation step of Cash on Delivery for you — reliably, on WhatsApp, inside your Shopify workflow.
What you get
Official WhatsApp Business API
Messages go through Meta’s WhatsApp Cloud API with an approved template, sent from a verified business number — never a personal phone.
One-tap Confirm and Cancel
Customers answer with a button. No typing, no phone calls, no chasing.
Automatic Shopify tags
Every reply tags the order cod-confirmed or cod-cancelled, so your team filters orders and ships only the confirmed ones.
Reliable by design
OrderPulse retries when WhatsApp is temporarily unavailable and never sends a customer the same confirmation twice.
Optional auto-cancel
Prefer hands-off? Have the order cancelled in Shopify the moment the customer taps Cancel. Off by default, so you stay in control.
Message log
Every message and its delivery status — sent, delivered, read or failed — is kept, so you always know what a customer received.
Language fallback
If the message isn’t available in your preferred language, it goes out in English instead of not at all.
Stop shipping orders that never get paid for
Start your free trial and let WhatsApp confirm your next COD order.
Already installed? Open it from your Shopify admin: Apps → OrderPulse.